Can an AI take phone orders for my restaurant?
Yes. It answers the call, takes the order, reads it back and creates the lead, and your team confirms it. We can link it to Square, Toast, Clover or Olo so the order lands in the system you already run.
AI FrontDesk · Try it live
Call our front desk. It's the one we'd set up for you.
cnx-omnidesk, our AI FrontDesk, is an AI agent that picks up calls and WhatsApp around the clock, takes the details, and hands the lead to a person.
What it is
An AI front desk that answers your phone and WhatsApp.
Our front desk, cnx-omnidesk, is an AI Employee with phone tools: an AI agent we set up and run that answers calls and WhatsApp day and night on its own, takes the caller’s details and hands the lead to a person, who follows up within 24 to 48 hours. We run it on our own published number, and we set up the same front desk around your business. Setting it up is part of the Business Partnership plan, and so is linking it to your booking or ordering tool. Every call summary and every WhatsApp thread lands in your business brain, what a big company gets by hiring people and buying software: everything the business knows, in one place you can ask, so you can ask what people called about this week.
It picks up
Calls and WhatsApp, around the clock, on one number.
It takes the details
Who is calling and what they need. We don't record calls. The AI sends a summary.
A person follows up
Within 24 to 48 hours. A person decides the next step. It can't commit a booking, a price or a payment.
Can customers order or book over WhatsApp?
Yes. The same front desk answers on WhatsApp: menu questions, an order or a table request, then a hand-off to your team. We can link it to Olo, Square or your reservation tool, and answer order-status questions from DoorDash.
Can it handle catering and event inquiries?
Yes. It captures the date, guest count and menu requests, and your team follows up with a quote.
* Some tools take longer and need a workaround. Connecting your tools is part of the Business Partnership plan. Names belong to their owners. Read the full note.
And everyone else
Five more things people ask it to do.
Can it book salon or spa appointments?
Yes. It takes the service, the stylist and two preferred times, and your front desk confirms. We can link it to Vagaro, Boulevard or Fresha so the booking is written for you.
Can it answer "do you have this in stock?"
Yes. It takes the item and size and your team calls back. We can link it to Square or Shopify so it reads your stock and answers right away.
Can it handle new-client calls for a firm?
Yes. It captures the matter and how urgent it is, and a person approves the intake message that goes out. We can link it to Calendly or Microsoft 365 so the consult is booked for you.
What happens to calls we miss?
Every missed call becomes a callback item with the reason for the call. For clinics it is front-desk callbacks only. Patient records stay out of it.
Does it work after hours?
Yes. It picks up around the clock and a person follows up within 24 to 48 hours.
Set up around you
One front desk, set up for many kinds of business.
Phone and WhatsApp today. Email replies on request, scoped first.
- Your greeting and questions
- What it says, what it asks, and what it never answers.
- Your hours and hand-offs
- Who gets the lead, and how, for each kind of enquiry.
- Your tools
- Linking it to your booking or ordering tool is part of the Business Partnership plan.*
Common Questions
AI FrontDesk questions, answered.
It answers, asks what the caller needs, and takes their details. A person follows up within 24 to 48 hours.
The call becomes a lead record. Someone on your team sees it and decides the next step. Nothing goes out without that decision.
Yes. Call or message the number on our contact page. It is the same front desk we would set up for you.
We don't record calls. The AI sends a summary so a person can follow up.
Yes. We configure the greeting, the questions, the hours and the hand-offs around your business, and scope it with you first.
Your plan price plus phone and AI usage at the providers' published rates. See plans and prices for what is included.
Custom tools and a real team, built for a business your size, so you can punch above your weight.